Frequently Asked Questions

Galaxy Video Guides

What phones and tablets do the video guides cover?

Please look at the right side of the pages of Galaxy Phone page and Galaxy Tab page for a complete list of all devices covered by the guide. If viewing on mobile, the list will be at the bottom.

What if I have questions about my device?

When you purchase our guide, you automatically get 30 days of free technical support. So if you're trying to figure out how to connect your Galaxy to your TV or you're looking for an App to help you online shop, you can ask our specialist and get the assistance you need.

You can always Contact Us for more information.

How much do the guides cost?

How to Use the Samsung Galaxy for Beginners costs $7.99. That is less than the cost of a premium App, and 1/10th the price of one the Samsung Galaxy training courses, which can generally last hours. The video guide is 30 minutes long, and you can always pause, rewind, and reference the video at any time. You can learn more information on our Samsung Galaxy Guide Page. The Tab guide costs the same price.

What if I want the guide on DVD?

After your purchase our video guide, you will have an option to order a DVD of the guide, that will be shipped to your home for a discounted price. If you just want to order the DVD and do not want digital access. You can do so here for the Galaxy Phone Guide and here for the Galaxy Tab Guide.

Do you have a book or paper manual?

We currently have a book for the Samsung Galaxy S8 and S8+ smartphones. The book is made for beginners, and contains detailed illustrations and step-by-step instructions on how to operate the Galaxy S8. You can check out the Galaxy S8 Manual for Beginners here. We have other book manuals available as well; Click here to see all book manuals.